Terms and Conditions
Last Updated: April 10, 2026
Welcome to Piedmont Door Service, LLC. (“Company,” “we,” “our,” or “us”), a provider of garage door installation, repair, and maintenance services. By accessing our website or using our services, you agree to the following Terms and Conditions.
1. Services
We provide garage door installation, repair, replacement, and maintenance services for residential and commercial properties. All services are subject to availability and may require scheduling and confirmation.
2. Estimates and Payments
- All estimates are provided based on the information available at the time and may be subject to change upon inspection.
- Payment is due upon completion of services unless otherwise agreed in writing.
- We reserve the right to charge for missed appointments or late cancellations.
3. Warranties and Repairs
- Manufacturer warranties may apply to parts and equipment installed.
- Labor warranties include 90-days for service and one year for new installations.
- Warranty claims may be subject to inspection and approval.
4. Limitation of Liability
To the fullest extent permitted by law, Piedmont Door Service, LLC. shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.
SMS/Text Messaging Terms (A2P 10DLC Compliance)
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Piedmont Door Service, LLC. related to your garage door service requests and account activity. These messages are sent in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging requirements.
Types of Messages You Will Receive
By opting in, you may receive:
- Appointment confirmations and reminders
- Technician dispatch and arrival notifications
- Service updates and follow-ups
- Billing notifications, invoices, and receipts
- Occasional promotions, discounts, or seasonal service reminders
Message Frequency
Message frequency may vary based on your interactions with us, including service requests and account activity.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-In Consent
By submitting your phone number through our website, forms, or scheduling system, you:
- Provide express written consent to receive SMS messages from Piedmont Door Service, LLC.
- Acknowledge that consent is not a condition of purchase
- Confirm that you are the authorized user of the mobile number provided
Opt-Out Instructions
You may opt out of SMS communications at any time:
- Text STOP to (540)829-0329 to unsubscribe
- You will receive a one-time confirmation message after opting out
- After opting out, you will no longer receive SMS messages unless you re-enroll
Help Instructions
For assistance:
- Text HELP to (540)829-0329
- Or contact us directly using the information below
Customer Support Contact Information
- Phone: (540)829-0329
- Email: info@piedmontdoorservice.com
- Website: www.piedmontdoorservice.com
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Data Privacy
We respect your privacy. Your phone number and SMS consent will not be shared, sold, or rented to third parties for marketing purposes. Information collected through SMS communications is used solely for providing and improving our services.
Record of Consent
We maintain records of customer opt-ins in compliance with A2P 10DLC registration and auditing requirements.
